Commentary

It's important for an element of the human touch to be part of the insurance formula.

Lemonade's new lawsuit highlights the question of how insurance is moving thoughtfully, safely and cautiously with new technologies.

An InsurTech carrier gives its perspective on the importance of agents in a digital ecosystem.

Insurance agents and brokers have an opportunity to show understanding and empathy in order to ease client fears.

Building trust with insureds through smarter conversations is critically important long before they're faced with a catastrophe.

Discover how partnering with home service plan providers can enhance the insurance customer experience as well as loyalty.