Commentary

The industry has been working on insurer/agent electronic linkage since the mid-1980s, trying to manage the complexity of numerous systems in the agents offices that need to talk to many different insurance systems. In order to examine the state of connectivity and explore how insurers and agents are directing their...

The industry has been working on insurer/agent electronic linkage since the mid-1980s, trying to manage the complexity of numerous systems in the agents offices that need to talk to many different insurance systems. In order to examine the state of connectivity and explore how insurers and agents are directing their...

Insurance legislation is on the move. How recent bills affect claims, underwriting functions.

Insurance legislation is on the move. How recent bills affect claims, underwriting functions.

Pew also reports that 55 percent of smartphone users go online with their phone and that 17 percent do online browsing on their phone rather than on a computer or other device. First off, why have a smartphone if you are not going to get online? Secondly, that 17 percent...

In the near future, Ziosk boxes could replace restaurant servers. The insurance ninja ponders on the implications for insurance agencies.