Commentary

When a big commercial auto claim is denied, the insurance ninja turns detective to figure out why.

A word used quite a bit in the insurance technology dictionary these days is disruption. Most of us would prefer smooth sailing, but given the pace of change we deal with on an almost day-by-day level, disruption has become the more common occurrence.

A word used quite a bit in the insurance technology dictionary these days is disruption. Most of us would prefer smooth sailing, but given the pace of change we deal with on an almost day-by-day level, disruption has become the more common occurrence.

How the 49ers changed the tone of last night's game and what business leaders can learn from the Harbaugh way of coaching.

How the 49ers changed the tone of last night's game and what business leaders can learn from the Harbaugh way of coaching.

With so many homes and businesses left exposed after Superstorm Sandy because their owners didnt buy flood insurance, perhaps its time to automatically include federal flood coverage in standard policies for certain properties, while giving buyers the right (and responsibility) to opt-out.

With so many homes and businesses left exposed after Superstorm Sandy because their owners didnt buy flood insurance, perhaps its time to automatically include federal flood coverage in standard policies for certain properties, while giving buyers the right (and responsibility) to opt-out.

The industry has been working on insurer/agent electronic linkage since the mid-1980s, trying to manage the complexity of numerous systems in the agents offices that need to talk to many different insurance systems. In order to examine the state of connectivity and explore how insurers and agents are directing their...