Investigative & Forensics

For over two decades Ive witnessed claims leaders manage the material damage process in predictable cycles that ebb and flow like the tides of the ocean. They would often switch their focus from DRP to staff, then to IAs and recently photo estimating and start it all over again. This...

Jewelry claims are complex and need special attention by jewelry and diamond experts. Insureds are faced with a jewelry and diamond pricing system that changes daily. The terminology used to define quality of gems and diamonds can be confusing for both insurers and the policyholder.

As the threat grows, how can insurers manage the risks?

DryTrack is more than a simple water damage software. It is a mobile mitigation management tool that helps thousands of restoration professionals rationalize the drying process with pre-programmed IICRC S500 recommendations built within the application. Its objective approach has an intuitive suggested air and moisture reading entry system, intelligent moisture...

Billions of dollars of damage occurs each year as a result of weather events and catastrophes that strike the U.S. Among the biggest damage producers are large hail-producing thunderstorms that pass over populated areas. Following these CAT hailstorms, thousands of new hail claims come pouring in some are legitimate...

Most people think of actuaries as boring mathematicians, holed up in their offices, with calculators and computers. But an actuarial career in the casualty insurance industry is so much more!

When it comes to establishing trust, first impressions count.

Just because a company's database has been breached doesn't mean everyone has suffered compensable damages