Investigative & Forensics

Industry leader discusses the challenges and benefits of third-party administrators.

Multiple storms destroy structures and affect travel in Illinois and other states.

Trial runs help claims teams become comfortable with the types of decisions they will need to make when a large-scale event occurs.

Modeling allows insurers to see a "what if" scenario to determine what resources would be needed to respond.

Criminal hackers doing the bidding of the Russian government are believed to have hacked into a non-classified White House computer network last year.

Catastrophe planning should take place long before the event occurs, or the insurer will fail in its management of the claims and its duties to its clients.