Education & Training

Do you know a claim adjuster who goes above and beyond? Have you worked for a claim manager who knows his stuff? Has your vice president of claims made your department stronger and savvier?

Traditional notions of insurance are nearly extinct, and the brave new world of retained risk has given new meaning to the notion of self-insurance as commercial consumers become the majority.

Writer Toni Morrison once said, "All water has a perfect memory and is forever trying to get back to where it was."

A lack of or insufficient fact-based decision-making can be very expensive.

"And when exactly did I become the @#$% bookkeeper?" asks the irate lawyer in a recent Lexis-Nexis magazine ad, which was touting its CounselLink office management product.

Analyzing and evaluating the ever-changing face of claim technology is a task that never gets checked off the "to-do" list.