Education & Training

In celebration of its 80th anniversary, LEA will host its annual meeting in Tampa, Fla., where attendees will learn how to prepare for next era of adjusting from I.I.I. President Dr. Robert Hartwig and other leading industry experts.

Insurance companies both in the U.S. and abroad are already demonstrating the benefits of transforming claim operations.

TowerGroup's Karen Pauli sat down with Claims Magazine to answer some claim-related questions about the innovative microinsurance industry.

Employment in the P&C insurance industry declined in September 2010 compared to August, and declined by 2.9 percent compared to September 2009, casting doubt on hopes that industry employment trends were turning around.

How can claim departments avoid communication gaffes? Maybe the best answer is to be proactive in making sure that a variety of systems are in place to keep an eye on all aspects of the department that feed into interaction with customers.

If an adjuster doesn't look hard enough or in the right places, he could end up overpaying a claim by a significant amount. A limited edition sculpture by Lalique, a world-renowned crystal sculpture and glassware designers, provided such a challenge.