Education & Training

Adjusters and their supervisors need formal and information training in order to improve service and outcomes.

It can be a balancing act to identify potentially fraudulent claims and still provide superior customer service for justified claims, a handful of factors can ensure success.

The top priority helping the employee recover and return to work is best addressed by prompt treatment and proper guidance to direct the patient to the right source of care.

RDG says the acquisition will give it extra capability in niche and specialist lines in home, motor and commercial.

The accolade is bestowed annually by St. John's University's School of Risk Management.

Don't look now, but best practices are the rage. However, they can be a two-edged sword for companies that don't follow them.