Top Claims Technology Stories
Personalization is critical to a successful customer experience, KPMG finds
By Jayleen R. HeftSeven insurers are among the top 100 companies consumers ranked highest on customer experience delivery in 2018.
These articles highlight how insurers are implementing new technology in their organizations, provides insights on the process, and how policyholders are utilizing and interacting with the technology. We also identify vendors, programs and technology insurers are using and how it is affecting the claims process.
Seven insurers are among the top 100 companies consumers ranked highest on customer experience delivery in 2018.
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