Auto

Agents can share this information with clients to remove some of the mystery and fear around recovery efforts.

As advanced driver assistance systems take off, there are questions to be answered about claims, calibration and costs.

Of those who have not purchased insurance: 91% do not plan to purchase.

A lack of skilled professionals detecting fraud is a challenge for employers, according to TransUnion and Forrester Consulting.

A Walmart shopper who tried to stop a robber from escaping with his ill-gotten gains, only to be hit by the getaway car in the process, can't sue Geico for bad faith over denial of uninsured motorist benefits.

Whoever coined the business maxim, "The customer is always right," probably never had to investigate an insurance claim.