Based on SMA research, one of the biggest challenges in this decade is the explosion of customer-facing interactions all insurers need to capture and manage.

Richard Calvert has been named manager for the South Central region and Warren Puffer is the new manager for the Northwest region.

National Underwriter is seeking entries for its fourth annual "Awards For Excellence In Workers' Compensation Risk Management," sponsored by the National Council on Compensation Insurance.

While insurers need to do a better job involving their producers in strategic and operational decisions, such communication must be a two-way street, says NU Editor Sam Friedman in his blog today at www.NUSamSoapBox.com.

The American Bar Association said it expects more than 150 of the nation's top insurance company and policyholders' counsel to attend its Annual Insurance Coverage Litigation Committee CLE Seminar next month.

A doctors' group that complains it has been shut out of President Obama's health care summit tomorrow said the president's proposals won't provide the health reform the country needs.

Insurance companies rely on catastrophe models to provide reliable estimates of loss, whether for managing risk over the long term or for understanding their loss potential in real time as an actual event unfolds.

Carl W. Peter Insurance Agency of Kutztown has been renamed by its new owner to DJI Insurance Agency.