Auto and home insurance customers who deal with a local agency tend to be more satisfied than those who interact with their insurer's call center, according to a customer satisfaction survey from J.D.

The firm said that with both private and corporate buyers feeling an economic pinch, the current trend for W&I claims for accounts and tax discrepancies will continue but the number will undoubtedly r

Joseph A. Desmond, chairman and chief executive officer of Concord Group, said in a statement, "We recognize the unique challenge the economy causes for many families this holiday season. We have see

The report said the percentage of claims that appeared to involve fraud--misrepresentation of the facts of a loss--increased from 9 percent of bodily injury claims closed with payment in 2002, to 11 per

Standard & Poor's Ratings Services corrected its ratings today on 1,096 issues (about 12,000 maturities) guaranteed by bond insurer Ambac Assurance Corp. to 'A plus' from 'A', saying they had been "i

NCCI said the slower growth, which was also seen in 2005 is partly due to of the fact that the previously popular Cox-2 inhibitor anti-inflammatory drugs Vioxx and Bextra were removed from the market

Agents are encouraged to enter their own IT initiatives for consideration. Insurers, managing general agencies and tech vendors are also welcome to nominate an agency for NU to contact about entering

Did you ever wonder how David might have felt had Goliath gotten to his feet for a rematch? That's how I imagine independent agents reacted when they heard about Marsh launching a nationwide agency