After Katrina, several buildings were rendered inoperable because critical equipment was located at or below grade and damaged by floodwaters.

In a study released last month by J.D. Powers and Associates, claim handling was listed as one of the major behaviors exhibited by insurers that directly impacts customer satisfaction and loyalty.

Automakers will be required to inform new-car buyers if an event data recorder has been installed in their vehicles under a new rule issued by the U.S. Department of Transportation's National Highway Traffic Safety Administration.

A recent study by two trial lawyer groups makes inflammatory statements about how insurance companies handled customers and their claims after Hurricane Katrina.

A recent study exploring how the brain reacts to various brands found that insurance creates more excitement than people might have thought! Check out the details in today's blog entry by NU Editor In

A number of insurers have stopped paying contingency fees to agents and brokers under settlements of bid-rigging charges with state attorneys general. But should AGs have the right to restrict behavio

Continuing his review of the Top-10 stories of 2006, NU Editor In Chief Sam Friedman talks in today's blog entry about how rating agencies are becoming more demanding, prompting some insurers to gripe

You would think that renewing federal reinsurance protection for terrorism risks in the short term, and establishing a permanent backup facility of some sort for ...