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Just because a small-business insurer decides that selling direct to consumers over the web is not for them doesnt mean they can afford to ignore the potential threat to their market share posed by competitors who do take the plunge.
Insurers intrigued by the potential of selling small-business coverage direct to consumers, but hesitant to proceed due to concerns over channel conflict with their existing agency force, might yet be able to leverage the best of both worlds.
Insurers intrigued by the potential of selling small-business coverage direct to consumers, but hesitant to proceed due to concerns over channel conflict with their existing agency force, might yet be able to leverage the best of both worlds.
How might a direct writer of small-commercial lines get the attention of prospects and close a sale without having agents or brokers to make their case?
How might a direct writer of small-commercial lines get the attention of prospects and close a sale without having agents or brokers to make their case?
While relatively few opportunities exist today for someone looking to complete a purchase of small-business insurance on their own directly from a carrier online, a significant segment of consumers is already moving in this direction, a recent survey by Deloitte has revealed.
While relatively few opportunities exist today for someone looking to complete a purchase of small-business insurance on their own directly from a carrier online, a significant segment of consumers is already moving in this direction, a recent survey by Deloitte has revealed.
As many as half of small-business insurance consumers are open to the idea of buying at least one of their property and casualty coverages directly from a carrier over the Internet, a new study by Deloitte has revealed.
When it comes to planning for retirement, no hurdle appears to loom larger for consumers than how to account for healthcare costs, a survey by Deloittes Center for Financial Services revealed.
A large majority of Americans prefer to do-it-myself when putting together a retirement savings and income plan, which may be a major reason why so many feel insecure about their financial future, according to a survey by Deloitte.

From Fleet Response
Human insight remains irreplaceable in claims management, even as automation and AI revolutionize the industry. Explore the critical role of empathy, judgment, and trust in the claims process and the limitations of technology.
Download Resource
From Way.com
Customer loyalty in auto insurance is more fragile than ever. Traditional methods are no longer enough. Download this guide for a new playbook on building lasting relationships and preventing customer churn before it starts.
Download Resource
From Sedgwick
A new era of property claims is taking shape. Technologies are advancing, risks are becoming more complex and experienced talent is leaving the workforce. This report explores eight pressing trends reshaping the future of loss adjusting and what they mean for property carriers.
Download Resource
From Fleet Response
For automotive service operators, customer claims are a major source of financial leakage. This report reveals how a disciplined claims process can stop unnecessary payouts and protect your operating margins.
Download Resource
From Way.com
Insurance carriers struggle with low customer loyalty. Learn how embedded benefits transform the policyholder relationship from negative, rare interactions into frequent, positive value moments that boost NPS and CSAT scores and increase retention.
Download Resource
From Way.com
Discover how embedded roadside assistance can transform customer relationships, provide valuable data insights, and strengthen your brand. This guide reveals the untapped benefits beyond just improving satisfaction and reducing churn.
Download Resource
From Fleet Response
Automotive service operators often pay claims on instinct to keep customers happy, but this costs millions. This report reveals the data behind professional claims management and shows how it drastically reduces unnecessary payouts and cycle times.
Download Resource
From Sedgwick
Catastrophe risks are shifting. Frequent, moderate losses and secondary perils are replacing isolated, high-intensity events. This playbook provides a new game plan for carriers to navigate the 2026 season with confidence.
Download Resource
From Sedgwick
AI is reshaping the property claims experience, but many carriers struggle to scale it effectively. This guide explores how to blend automation with human expertise to reduce cycle times, lower costs, and gain a true competitive advantage.
Download Resource
From Moody's
Standard data misses key property risks from severe storms. This white paper reveals how AI-powered insights uncover hidden vulnerabilities, enabling more accurate risk differentiation for profitable growth and smarter underwriting.
Download Resource
From Moody's
Traditional underwriting guidelines often miss key property details, leading to mispriced risk in hurricane zones. This white paper shows how AI-powered property intelligence uncovers hidden growth opportunities by providing precise, location-level risk data.
Download Resource
From ePayPolicy
The insurance industry's reliance on paper checks creates massive operational costs, fraud risks, and payment delays. This guide reveals the true cost of manual processing and how to modernize your receivables to protect your bottom line.
Download Resource
From ZestyAI
Wildfire risk is no longer confined to the West, and structural losses are outpacing acres burned. This report provides P&C insurers with critical insights into this year's wildfire season and the property-level underwriting strategies needed to adapt.
Download Resource
From Way.com
The auto insurance industry faces a commoditization crisis. When customers only hear from you at renewal, price becomes the only differentiator. This white paper reveals how to close the engagement gap and build lasting customer loyalty.
Download Resource
From ePayPolicy
Stuck chasing reports, approvals, and signatures? This checklist outlines six high-impact automation strategies designed to eliminate busywork, reduce operational costs, and free up your team for what matters most: strategic growth.
Download Resource
From Covenir
As severe weather events surge, claims leaders face immense pressure. This playbook outlines six practical strategies to improve readiness, strengthen operational resilience, and better support policyholders when disaster strikes.
Download Resource
From Way.com
Harbor Insurance faced frequent complaints and low usage with their previous roadside provider. By partnering with Way, they transformed their customer experience, increased revenue, and boosted policyholder retention. Download the case study to learn how.
Download Resource
From Soteris
In a soft auto market, one P&C insurer cut rates, surged new business volume 2.9x, and improved their loss ratio by 3 points. This case study reveals the AI-powered strategy they used to achieve profitable growth.
Download Resource
From Soteris
See how one admitted insurer achieved a 14-point loss ratio improvement in just 6 months. This case study details how they moved from static rules to dynamic, data-driven risk intelligence to boost profitability and market agility.
Download Resource
From ePayPolicy
Manual back-office processes can slow you down and cap your MGA's growth. Discover how top MGAs are winning back margins by automating payments and eliminating the costly churn in their cash flow. This guide will help you unlock your true scaling potential.
Download Resource
From Fleet Response
Managing claims in-house can be costly and inefficient. This guide explores the key benefits of outsourcing claims management and subrogation to reduce costs, streamline operations, and maximize recoveries for your business.
Download Resource
From Fleet Response
Fleet incidents are more than just operational headaches; they're overlooked value leaks. This paper reveals how a strategic partnership approach to claims, safety, and subrogation can reduce costs and turn disruption into momentum.
Download Resource
From Fleet Response
Human insight remains irreplaceable in claims management, even as automation and AI revolutionize the industry. Explore the critical role of empathy, judgment, and trust in the claims process and the limitations of technology.
Download Resource
From Way.com
Customer loyalty in auto insurance is more fragile than ever. Traditional methods are no longer enough. Download this guide for a new playbook on building lasting relationships and preventing customer churn before it starts.
Download Resource
From Sedgwick
A new era of property claims is taking shape. Technologies are advancing, risks are becoming more complex and experienced talent is leaving the workforce. This report explores eight pressing trends reshaping the future of loss adjusting and what they mean for property carriers.
Download Resource
From Fleet Response
For automotive service operators, customer claims are a major source of financial leakage. This report reveals how a disciplined claims process can stop unnecessary payouts and protect your operating margins.
Download Resource
From Way.com
Insurance carriers struggle with low customer loyalty. Learn how embedded benefits transform the policyholder relationship from negative, rare interactions into frequent, positive value moments that boost NPS and CSAT scores and increase retention.
Download Resource
From Way.com
Discover how embedded roadside assistance can transform customer relationships, provide valuable data insights, and strengthen your brand. This guide reveals the untapped benefits beyond just improving satisfaction and reducing churn.
Download Resource
From Fleet Response
Automotive service operators often pay claims on instinct to keep customers happy, but this costs millions. This report reveals the data behind professional claims management and shows how it drastically reduces unnecessary payouts and cycle times.
Download Resource
From Sedgwick
Catastrophe risks are shifting. Frequent, moderate losses and secondary perils are replacing isolated, high-intensity events. This playbook provides a new game plan for carriers to navigate the 2026 season with confidence.
Download Resource
From Sedgwick
AI is reshaping the property claims experience, but many carriers struggle to scale it effectively. This guide explores how to blend automation with human expertise to reduce cycle times, lower costs, and gain a true competitive advantage.
Download Resource
From Moody's
Standard data misses key property risks from severe storms. This white paper reveals how AI-powered insights uncover hidden vulnerabilities, enabling more accurate risk differentiation for profitable growth and smarter underwriting.
Download Resource
From Moody's
Traditional underwriting guidelines often miss key property details, leading to mispriced risk in hurricane zones. This white paper shows how AI-powered property intelligence uncovers hidden growth opportunities by providing precise, location-level risk data.
Download Resource
From ePayPolicy
The insurance industry's reliance on paper checks creates massive operational costs, fraud risks, and payment delays. This guide reveals the true cost of manual processing and how to modernize your receivables to protect your bottom line.
Download Resource
From ZestyAI
Wildfire risk is no longer confined to the West, and structural losses are outpacing acres burned. This report provides P&C insurers with critical insights into this year's wildfire season and the property-level underwriting strategies needed to adapt.
Download Resource
From Way.com
The auto insurance industry faces a commoditization crisis. When customers only hear from you at renewal, price becomes the only differentiator. This white paper reveals how to close the engagement gap and build lasting customer loyalty.
Download Resource
From ePayPolicy
Stuck chasing reports, approvals, and signatures? This checklist outlines six high-impact automation strategies designed to eliminate busywork, reduce operational costs, and free up your team for what matters most: strategic growth.
Download Resource
From Covenir
As severe weather events surge, claims leaders face immense pressure. This playbook outlines six practical strategies to improve readiness, strengthen operational resilience, and better support policyholders when disaster strikes.
Download Resource
From Way.com
Harbor Insurance faced frequent complaints and low usage with their previous roadside provider. By partnering with Way, they transformed their customer experience, increased revenue, and boosted policyholder retention. Download the case study to learn how.
Download Resource
From Soteris
In a soft auto market, one P&C insurer cut rates, surged new business volume 2.9x, and improved their loss ratio by 3 points. This case study reveals the AI-powered strategy they used to achieve profitable growth.
Download Resource
From Soteris
See how one admitted insurer achieved a 14-point loss ratio improvement in just 6 months. This case study details how they moved from static rules to dynamic, data-driven risk intelligence to boost profitability and market agility.
Download Resource
From ePayPolicy
Manual back-office processes can slow you down and cap your MGA's growth. Discover how top MGAs are winning back margins by automating payments and eliminating the costly churn in their cash flow. This guide will help you unlock your true scaling potential.
Download Resource
From Fleet Response
Managing claims in-house can be costly and inefficient. This guide explores the key benefits of outsourcing claims management and subrogation to reduce costs, streamline operations, and maximize recoveries for your business.
Download Resource
From Fleet Response
Fleet incidents are more than just operational headaches; they're overlooked value leaks. This paper reveals how a strategic partnership approach to claims, safety, and subrogation can reduce costs and turn disruption into momentum.
Download Resource
From Fleet Response
Human insight remains irreplaceable in claims management, even as automation and AI revolutionize the industry. Explore the critical role of empathy, judgment, and trust in the claims process and the limitations of technology.
Download Resource