Youve got to keep the customer satisfiedhardly a new thought, especially for insurance companies. Traditionally thats only meant establishing a warm and fuzzy personal relationship, ...

What factors are holding back e-commerce in the insurance industry? Is it user-unfriendly technology? Or is it the reluctance of shoppers to purchase a policy ...

How far are we from the day when a major carrier like State Farm Insurance changes its name to StateFarm.com? As a sales distribution channel, ...

As the size of insurance IT shops continues to grow, many carriers are choosing build in the build vs. buy option, according to Kimberly Harris, ...

There are two words that are music to the ears of property and casualty claims adjusters: Quick settlement. And guess whatclaims filers are singing those ...

If the two words that pop into your head when you hear the term document management are imaging and workflow, you might want to address ...

If you ask someone in the reconciliation department for TIAA-CREF about the good old days they may snap back at you, You mean when we ...

Have you ever visited one of those small towns where people don't lock their doors and leave the keys to the car in the ignition? ...