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The year ahead promises to be one of the most challenging of this decade. Technology leaders discuss in our annual Town Hall meeting the ongoing financial crisis and IT's role in keeping the business
Getting technology professionals to understand the business side sounds so simple. "Speak the language, understand the general workflows of the business, and if you understand that, then the hope is y
However, what bothers insurers is--whether there had been federal regulation of the insurance industry or the current state regulation--insurance regulations as we know them would not have been able to
Reinsurance is a necessary part of Farmers Life's business strategy, according to Ayleene Hartman, reinsurance actuary with Farmers Life. "We've always had a good relationship with our reinsurers and
What does the short-term future look like for personal auto insurance in the U.S.? Novarica principal Chad Hersh has authored a study on the market and believes challenges lie ahead for carriers, part
With the combined talents of the business units and IT, the best of today's business analysts bring a broader skill set to the job. With a deep understanding of insurance and technology, they are able
Is business process management (BPM) underappreciated in the insurance industry? The answer is most certainly yes, according to Marek Jakubik, cofounder and managing director of the Insurance Technolo
There are three phases of what Celent senior analyst Jeff Goldberg calls "producer portal maturity." In his new study, "The Ideal Producer Portal," Goldberg explains phase one is adopting the technolo
Generic products can get the job done, but for insurance carriers that seek to be market leaders, combining the right mix of vendors can add a special flavor to their operations and products that comp
Step one in developing a successful data management strategy begins with all members on the team understanding the value of clean data. Step two involves them doing their part to focus on the enterpri

From ZestyAI
Roof age is one of the most critical factors in property insurance, yet it?s also one of the most unreliable. For years, insurers have relied on self-reported or agent-supplied data that is often inaccurate, incomplete, or outdated. This report reveals how an AI-powered, multi-source approach provides the truth about roof age and its impact on risk.
Download Resource
From ECHO
As payment fraud grows more sophisticated, legacy systems struggle to keep pace. This guide offers expert perspectives on risk and security, outlining nine critical questions to help you protect your healthcare or insurance payments.
Download Resource
From ECHO
P&C insurers invest heavily in technology but still rely on multiple systems for claims payments. This brief outlines how a single, integrated solution can streamline workflows, reduce costs, and improve the claimant experience.
Download Resource
From REInsurePro
The rental market is evolving. This guide equips agents to navigate the complexities of insuring short-term rentals, flips, and vacant properties, helping you avoid coverage gaps and better serve real estate investor clients.
Download Resource
From REInsurePro
The real estate investment sector is booming, bringing a surge of clients who need more than just a basic property policy. Learn how to anticipate their coverage needs, bridge the knowledge gap, and position your agency as an indispensable partner as they grow their portfolios.
Download Resource
From ePayPolicy
Manual back-office processes can slow you down and cap your MGA's growth. Discover how top MGAs are winning back margins by automating payments and eliminating the costly churn in their cash flow. This guide will help you unlock your true scaling potential.
Download Resource
From ePayPolicy
Disconnected payment systems create friction, stall cash flow, and increase audit risk for MGAs, carriers, and agencies. This guide explores the insurance payment ecosystem and how to fix bottlenecks without a total infrastructure remodel.
Download Resource
From ECHO
With 79% of organizations impacted by payment fraud, legacy systems are failing to keep pace. This guide explores nine critical questions to help insurance organizations modernize their defenses and protect against today's threats.
Download Resource
From ZestyAI
For years, competitive analysis has centered on pricing. But filings now show a deeper shift underway -- one that's harder to see, slower to benchmark, and far more durable. This special report analyzes millions of regulatory filings to reveal how the modern insurance contract is being rewritten, and what it means for your competitive position.
Download Resource
From One Inc
The auto claims process is a critical moment of truth for insurers. This report reveals the key drivers of claimant satisfaction, from communication to payment speed, and provides data-backed insights on how to build lasting customer loyalty.
Download Resource
From ZestyAI
After three consecutive years of record-breaking severe convective storm (SCS) losses, the risk landscape has changed. This report provides critical insights into the drivers of these losses and what insurers must know to protect portfolios in 2026.
Download Resource
From One Inc
Insurers are facing converging challenges. From AI and climate risk to economic volatility, this report explores the 12 key trends defining 2026. You'll discover the strategic insights you need to navigate complexity and stay competitive.
Download Resource
From American Integrity Insurance
The P&C market is stabilizing, but new challenges and opportunities are emerging. This whitepaper outlines the key market, loss, distribution, and regulatory trends to help independent agents adapt, position effectively, and grow profitably.
Download Resource
From Homeowners of America
Technology and data are transforming the insurance landscape. This white paper outlines how independent agents can strengthen their relationships and grow their book of business through stronger insights, more purposeful strategy, and modern tools.
Download Resource
From ePayPolicy
Paper payments are driving significant losses through hidden costs, manual labor, and compliance risks. This guide reveals the true financial drain of manual workflows and provides a clear path to digital payment optimization to boost your bottom line.
Download Resource
From ZestyAI
Non-weather water damage is a top peril eroding profitability for insurers, and traditional risk models fall short. This guide explores how AI-powered, property-level data can improve underwriting, pricing accuracy, and proactive risk mitigation.
Download Resource
From ZestyAI
Traditional roof risk assessment falls short. Ballooning combined ratios demand better methods. This guide reveals how AI and new data sources provide significant lift over traditional models for hail and wind risk.
Download Resource
From ZestyAI
Explore how AI is reshaping underwriting, pricing, and claims--while meeting rising regulatory expectations. This special guide cuts through the noise to reveal real-world use cases, debunk myths, and offer actionable best practices for responsible implementation.
Download Resource
From ZestyAI
Roof age is one of the most critical factors in property insurance, yet it?s also one of the most unreliable. For years, insurers have relied on self-reported or agent-supplied data that is often inaccurate, incomplete, or outdated. This report reveals how an AI-powered, multi-source approach provides the truth about roof age and its impact on risk.
Download Resource
From ECHO
As payment fraud grows more sophisticated, legacy systems struggle to keep pace. This guide offers expert perspectives on risk and security, outlining nine critical questions to help you protect your healthcare or insurance payments.
Download Resource
From ECHO
P&C insurers invest heavily in technology but still rely on multiple systems for claims payments. This brief outlines how a single, integrated solution can streamline workflows, reduce costs, and improve the claimant experience.
Download Resource
From REInsurePro
The rental market is evolving. This guide equips agents to navigate the complexities of insuring short-term rentals, flips, and vacant properties, helping you avoid coverage gaps and better serve real estate investor clients.
Download Resource
From REInsurePro
The real estate investment sector is booming, bringing a surge of clients who need more than just a basic property policy. Learn how to anticipate their coverage needs, bridge the knowledge gap, and position your agency as an indispensable partner as they grow their portfolios.
Download Resource
From ePayPolicy
Manual back-office processes can slow you down and cap your MGA's growth. Discover how top MGAs are winning back margins by automating payments and eliminating the costly churn in their cash flow. This guide will help you unlock your true scaling potential.
Download Resource
From ePayPolicy
Disconnected payment systems create friction, stall cash flow, and increase audit risk for MGAs, carriers, and agencies. This guide explores the insurance payment ecosystem and how to fix bottlenecks without a total infrastructure remodel.
Download Resource
From ECHO
With 79% of organizations impacted by payment fraud, legacy systems are failing to keep pace. This guide explores nine critical questions to help insurance organizations modernize their defenses and protect against today's threats.
Download Resource
From ZestyAI
For years, competitive analysis has centered on pricing. But filings now show a deeper shift underway -- one that's harder to see, slower to benchmark, and far more durable. This special report analyzes millions of regulatory filings to reveal how the modern insurance contract is being rewritten, and what it means for your competitive position.
Download Resource
From One Inc
The auto claims process is a critical moment of truth for insurers. This report reveals the key drivers of claimant satisfaction, from communication to payment speed, and provides data-backed insights on how to build lasting customer loyalty.
Download Resource
From ZestyAI
After three consecutive years of record-breaking severe convective storm (SCS) losses, the risk landscape has changed. This report provides critical insights into the drivers of these losses and what insurers must know to protect portfolios in 2026.
Download Resource
From One Inc
Insurers are facing converging challenges. From AI and climate risk to economic volatility, this report explores the 12 key trends defining 2026. You'll discover the strategic insights you need to navigate complexity and stay competitive.
Download Resource
From American Integrity Insurance
The P&C market is stabilizing, but new challenges and opportunities are emerging. This whitepaper outlines the key market, loss, distribution, and regulatory trends to help independent agents adapt, position effectively, and grow profitably.
Download Resource
From Homeowners of America
Technology and data are transforming the insurance landscape. This white paper outlines how independent agents can strengthen their relationships and grow their book of business through stronger insights, more purposeful strategy, and modern tools.
Download Resource
From ePayPolicy
Paper payments are driving significant losses through hidden costs, manual labor, and compliance risks. This guide reveals the true financial drain of manual workflows and provides a clear path to digital payment optimization to boost your bottom line.
Download Resource
From ZestyAI
Non-weather water damage is a top peril eroding profitability for insurers, and traditional risk models fall short. This guide explores how AI-powered, property-level data can improve underwriting, pricing accuracy, and proactive risk mitigation.
Download Resource
From ZestyAI
Traditional roof risk assessment falls short. Ballooning combined ratios demand better methods. This guide reveals how AI and new data sources provide significant lift over traditional models for hail and wind risk.
Download Resource
From ZestyAI
Explore how AI is reshaping underwriting, pricing, and claims--while meeting rising regulatory expectations. This special guide cuts through the noise to reveal real-world use cases, debunk myths, and offer actionable best practices for responsible implementation.
Download Resource
From ZestyAI
Roof age is one of the most critical factors in property insurance, yet it?s also one of the most unreliable. For years, insurers have relied on self-reported or agent-supplied data that is often inaccurate, incomplete, or outdated. This report reveals how an AI-powered, multi-source approach provides the truth about roof age and its impact on risk.
Download Resource