{
  "author": {
    "name": "Rick Hayne",
    "webUrl": "/author/profile/rick-hayne/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 2,
    "social": [],
    "articles": [
      {
        "uri": "/2010/06/01/disaster-season-is-here/",
        "title": "Disaster Season Is Here",
        "byline": "Rick Hayne",
        "kicker": "",
        "prettyDate": "June 01, 2010",
        "timeToRead": "10 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/rick-hayne/",
            "name": "Rick Hayne"
          }
        ],
        "kickerNode": [],
        "summary": "As you prepare for this year's hurricane season, there is one rule that is true time and time again: \"Expect the unexpected.\" Use our guide to help you anticipate as much as possible.",
        "body": null
      },
      {
        "uri": "/2009/10/04/its-time-to-deliver/",
        "title": "It's Time to Deliver",
        "byline": "Rick Hayne",
        "kicker": "News",
        "prettyDate": "October 04, 2009",
        "timeToRead": "6 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/rick-hayne/",
            "name": "Rick Hayne"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "There are many ways to deliver service that exceeds customers' expectations and favorably impacts the bottom line. Practicing empathy and looking for subrogation opportunities will help you add value each and every day.",
        "body": null
      }
    ]
  }
}