{
  "author": {
    "name": "Nick Frankland",
    "webUrl": "/author/profile/nick-frankland/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 1,
    "social": [],
    "articles": [
      {
        "uri": "/2018/12/10/changing-consumer-expectations-continue-to-impact-insurance/",
        "title": "Changing consumer expectations continue to impact insurance",
        "byline": "Nick Frankland",
        "kicker": "Commentary",
        "prettyDate": "December 10, 2018",
        "timeToRead": "6 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/12/customer-experience616-man-touchscreen-shutterstock.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/nick-frankland/",
            "name": "Nick Frankland"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "The P&C insurance industry must recognize how easily customers can be stolen away and look at where money can be made.",
        "body": null
      }
    ]
  }
}