{
  "author": {
    "name": "Joshua Cruce",
    "webUrl": "/author/profile/joshua-cruce/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 1,
    "social": [],
    "articles": [
      {
        "uri": "/2022/04/12/why-emotional-intelligence-matters-to-the-insurance-industry/",
        "title": "Why emotional intelligence matters to the insurance industry",
        "byline": "Joshua Cruce",
        "kicker": "Best Practices",
        "prettyDate": "April 12, 2022",
        "timeToRead": "6 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2022/04/Claims_Mgmt_EQ.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/joshua-cruce/",
            "name": "Joshua Cruce"
          }
        ],
        "kickerNode": [
          {
            "uri": "/best-practices/",
            "sectionName": "Best Practices"
          }
        ],
        "summary": "The ability to identify, understand and manage our own emotions and those of others is the foundation that allows policyholders to trust their agent and policy.",
        "body": null
      }
    ]
  }
}