{
"author": {
"name": "Elisa Logan",
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"articles": [
{
"uri": "/2021/10/05/millennial-x-factor-how-does-your-digital-strategy-stack-up/",
"title": "Millennial X factor: How does your digital strategy stack up?",
"byline": "Elisa Logan",
"kicker": "Best Practices",
"prettyDate": "October 05, 2021",
"timeToRead": "5 minute",
"image": {
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"authors": [
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"summary": "Learn the questions insurers should ask themselves when building a digital claims strategy.",
"body": null
},
{
"uri": "/2020/11/06/differentiating-the-claims-experience-in-a-virtual-world/",
"title": "Differentiating the claims experience in a virtual world",
"byline": "Elisa Logan",
"kicker": "Commentary",
"prettyDate": "November 06, 2020",
"timeToRead": "6 minute",
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"authors": [
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"uri": "/commentary/",
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"summary": "Consumers are very comfortable with the digital experience and expect it for their insurance purchases and claims payments.",
"body": null
},
{
"uri": "/2020/08/24/paying-claims-in-a-covid-19-world/",
"title": "Paying claims in a COVID-19 world",
"byline": "Elisa Logan",
"kicker": "Market Insights",
"prettyDate": "August 24, 2020",
"timeToRead": "6 minute",
"image": {
"uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2020/08/Apple-Credit-Card-credit_J.-Disney_ALM_Falcon.jpg",
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"authors": [
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],
"summary": "Protecting policyholders and meeting their service expectations will require updating the payment process for claims.",
"body": null
}
]
}
}