Carriers missing out on opportunities to boost customer satisfaction, survey finds

A lawyer for Maurice Greenberg, American International Group's ousted chairman and chief executive officer, said that the New York Attorney General's Office has agreed to drop "key claims" in the civ

The head of California's largest private sector workers' compensation carrier said he supports enactment of a measure to increase benefits for injured workers that an insurance trade group hopes to s

An insurer trade organization said it is joining self-insureds, business groups and municipalities in urging California Gov. Arnold Schwarzenegger to reject a bill that would double benefits to injure

NCCI noted that the continuing decline in frequency -- an ongoing trend for the past 15 years -- was not a surprise to industry observers. "What may be surprising, though, is that the decline now seems

NCCI noted that the continuing decline in frequency--an ongoing trend for the past 15 years--was not a surprise to industry observers. "What may be surprising, though, is that the decline now seems to

NCCI noted that the continuing decline in frequency--an ongoing trend for the past 15 years--was not a surprise to industry observers. "What may be surprising, though, is that the decline now seems to

Michael Schlacter, chief meteorologist at Weather 2000, a meteorological consulting firm in New York, noted that Ernesto's track took it over the Gulf Stream in the Atlantic, where the water temperatu