Analysis

The challenge: Persistent high mortgage rates paired with high housing prices.

The private sector must adapt quickly to ensure continuity in risk intelligence and resilience planning.

Customer loyalty isn't something insurers can take for granted anymore.

Neighbors snapped photos of dozens of vehicles on the street and teens being charged admission at the door.

Here's how to close the widening gap between what insurers think they deliver and what customers actually experience.

The windows of six BMWs were left open during a severe rain storm causing $600,000 in damage.