Underwriters, managers, executives, service functions such as loss control, field marketers, agencies, brokerages, and other stakeholders will benefit from the efficiencies and technological advantages provided by the new mobile capabilities, including:

Rapid Underwriting – Streamlines processes with more efficient workflow optimized for mobile use, saving time for underwriters and agents. Enables remote review of key details, including application and rating forms, quotes, worksheets, and attachments. Lets managers clear or reject referrals, include notes and keep applications moving for fast response to agents. Real-time notifications let users respond or take action ASAP from their mobile device. Initial capabilities span submission review and status checks; referral review/approvals; referral commenting; and attachments.
Native Application Experience – Developed with slimmer mobile interfaces and constrained mobile networks in mind. Serves up only needed data – by role, function, or letter of authority – for a fast and effective experience, despite today's uneven mobile bandwidth.
Increased Efficiency – Streamlines and speeds processes with more efficient workflow, saving time for underwriters and agents. Reduces rekeying, keeps more data within the system and lets underwriters seamlessly collaborate with agents via multiple communication channels.
Seamless User Experience – Integrated with the FirstBest Front Office Suite and back-office systems to deliver a continuous user experience across desktops and mobile devices. Leverages FirstBest web services, which manage workflow and business rules, and access carrier systems, agency data, third-party data, and standard forms.
Secure Access and Data – Native mobile (vs. web-based) application capabilities, with password-protected login, SSL encryption and data stored on the server, instead of the device.

"Novarica's June 2011 report, Paper, Phone, Email, Web, Mobile: Communication Channels in US Insurance, stated that close to a quarter of insurers plan to have significant mobile capabilities within 24 months. And, the growing business success of Apple and Android smartphones and tablets, such as the Apple iPad2, iPhone and Samsung Galaxy Tab, make mobile business connectivity essential," says Paul Cummings, vice president of engineering, FirstBest Systems.

Special Reports /

FirstBest Offers Mobile Capabilities for Insurance Front Office Suite

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