Sales & Marketing

Agencies have had to prioritize operations this year, implementing new measures to ensure that technology and recruitment needs are met while driving toward long-term growth.

Work at Home Vintage Employees LLC connects retired insurance professionals with companies needing contract workers.

Laura Toops looks ahead to 2011.

A bad economy and a soft market: It's the same old story for the insurance industry. But instead of pinning hopes on an elusive hard market, insurers are focusing instead on new markets and creative ways of doing business to win in 2011 and beyond.

Industry consultants agree that properly recruiting, training and mentoring young talent provides great payoffs to agencies.

Wholesalers agree that focusing on customer service, finances and innovative programs and products are important factors to maintain stability during economic downturns.

Five highlights for agents and brokers from the second annual Aartrijk Brand Camp marketing event.

One CSR's story on how she went from a receptionist at an independent agency to hobnob in L.A. with "Flo" on the set of a Progressive commercial.