Commercial Lines

One might say it's nice to be reminded of what the P&C insurance industry's Top 100 looks like in a world with fewer catastrophes.

Among the nightmares that give insurance adjusters sleepless nights is the selection of a restoration company that can perform contents cleaning and repair.

No longer bound to a 24/7 workweek, my wife and I managed to avoid the horrible winter of 2014 by being in sunny Florida. But it was not a time for beach and sun we kept busy with classes, reading, studying, concerts (both in the audience and as participants)...

Several years ago I lived in Knoxville, Tenn., in beautiful east Tennessee. There was a place in the middle of the city where two major interstate highways, I-75 and I-40, came together. The volume of traffic going through this major intersection had exceeded the original intent of the design and...

It's safe to say that you won't find any punch-card readers in use at insurance companies anymore, and youd probably be hard-pressed to even find a typewriter. Those two machines were instrumental to record keeping and data processing at insurers for decades but, ultimately, they made way for a new...

Claims agents and adjusters are bombarded with information every day regarding new tools and techniques promoted as improvements to the industry. But knowing which ones are going to improve the process compared to those that will just add cost is critical for the adjuster trying to manage claims in a...