Agency Management

Commercial insurers wondering what they need to do to attract and hang on to their customers got an earful from the 411 buyers responding to open-ended questions about what they want from their carriers.

The insurance industry shot itself in the foot once again with the clumsy release of a health reform study that has galvanized the industry's critics into a lynch mob, says NU Editor Sam Friedman in his blog today at www.NUSamSoapBox.com.

Forty-three insurance agents and brokers have been fined a total of $42,650 for accepting kickbacks, or failing to supervise staff who accepted kickbacks, New York's insurance superintendent said today.

Most program business insurers believe gross premiums for the segment total at least $20 billion, but a growing number now have doubts they are doing that much volume, a survey reported.

In today's tough business climate, employers and their employees must do more with less to keep their economic heads above water. One positive step in this direction is a healthier workforce, at work and more productive.

In response to an NU news article, a spokesman for Maurice Greenberg sent a letter, offering an explanation of how AIG's ERM system might have gone awry after he left. To read the full letter, go to Editor Sam Friedman's blog at www.NUSamSoapBox.com.

The Risk and Insurance Management Society Inc. released a report calling for complete transparency and full disclosure of all broker revenue from insurance placements and services.

While the general insurance sector has escaped the global financial crisis relatively intact, remaining obstacles will need to be carefully managed in the coming year, according to a new report by Willis Group Holdings.