Agency Management

To undercut vulnerability from interest-rate cuts, insurers need a blueprint for reducing costs and boosting revenue.

The way insurance pros handle customer interactions heavily impacts satisfaction and retention.

The latest insurance industry personnel news from atNorth, CRC Group, Sollers Consulting and more.

Mental Health America: Gen Z and Millennial employees report poorer work health.

This week's update includes insurance industry news from Skyward Specialty Insurance Group, Duck Creek Technologies, SIAA and more.

The concepts of diversity, equity, inclusion, accessibility and belonging are key tenets of a healthy work environment.