Agency Management

The latest insurance industry personnel news from Verisk, Aon plc, IMA Financial Group and more.

Companies that made Newsweek's list include USAA, Liberty Mutual and Shelter Insurance.

Customer journey management is a repeatable way of running improvements across teams, not a one-time mapping exercise.

Study: Before 'Manic Monday' comes the weekend anxiety and sleeplessness of the 'Sunday Scaries.' Both impact the workplace.

Some states charge no income tax or no sales tax, but every state has property taxes and excise taxes.

The latest insurance industry personnel news from Clyde & Co, Howden Re, Kalepa and more.