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Keeping Score: Efficiency and Effectiveness in Claim Handling
By Dean K. HarringPerformance measures are intended to encourage employees to behave in such a way that an organization's objectives are achieved.
News and information for claims professionals on subrogation, cybersecurity, emerging risks, catastrophes, insurance disruptors, environmental issues, federal guidelines, marijuana, asbestos, drones, auto, claims technology, social networking, PTSD, active shooters, mass shootings, claims management, property damage, and specialty claims to help keep them aware of industry advances and changes that will affect the claims process.
Performance measures are intended to encourage employees to behave in such a way that an organization's objectives are achieved.
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