Claims

For years, when a homeowner suffered a property loss that included damaged clothing and other textiles, the items either were written off as a total loss or dropped off at a nearby retail dry cleaner.

It has been more than two years since Hurricane Katrina's violent winds and water left in its wake the damaged and destroyed homes of tens of thousands of Gulf Coast residents.

Marshall Field, the namesake of the retail giant, is often credited with paternity for one of the hoariest business slogans, "The customer is always right."

Auto insurance fraud is a crime contained by no borders, as evidenced by our neighbor's anti-fraud efforts to the north.

The increased prevalence of smaller natural disasters throughout the year resulted in a 50 percent increase over 2006's worldwide insured losses.

Since Sept. 2007, the North Carolina Department of Insurance has closed 442 cases for insurance fraud and recovered $14.2 million in restitution.

The most important -- and often toughest -- part of an adjuster's job is determining coverage.

The Combined Claim Conference (CCC) will celebrate their 20th year of educating claim professionals next month when their conference kicks off.