News & Analysis

Agency Management

Keys to improving jewelry claim outcomes

December, April and September are the busiest months for jewelry claims.

Agency Management

The millennial claims writer: Training a new generation

Grammar, punctuation and word choice still matter in claims.

Personal Lines Business

Hail, water and wind are top auto perils between March and May

Farmers Insurance has dug deep into historical auto claims data to determine the most common hazards drivers face during the...

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