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Artificial intelligence (AI) isn’t new to workers’ compensation, but it’s evolving rapidly. What once felt experimental is now essential.
From automating claims to detecting fraud and optimizing return-to-work timelines, AI is transforming how agents, carriers, and employers manage risk, costs, and outcomes. For agents, these advances are more than buzzwords, they’re competitive differentiators. Today’s retail agents must learn how to navigate this new paradigm with confidence, seeking out tailored solutions and partners who understand how to leverage the technology appropriately.
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