There are steps consumers can take to protect themselves while shopping online:

Double-check URLs. Make sure everything in the URL is spelled correctly. Websites should have the secure connection padlock in the address bar, and “https” at the beginning of the full address. Shoppers should also double-check the URL when entering a website via QR code.
Read seller reviews. If you’re using a new website or using an auction site or marketplace, look at the seller’s ratings and reviews. Look for a large number of completed transactions and favorable reviews. Be aware that reviews can also be faked.
Watch out for deals on hot items. If a price seems too good to be true, it probably is.
Beware of phishing. Scammers send a lot of fake marketing emails this time of year, hoping consumers will be too busy to notice they’re not from official sellers. Pay careful attention to misspellings and unusual senders, and don’t click on links that seem suspicious, especially if using your employer’s device or network.
Don’t accept unusual shipping or payment arrangements. Watch out for websites that have shipping set up in an unusual manner, offer to bypass customs checks or fees, or request direct money transfers. Scammers will sometimes request that shoppers pay by pre-paid gift card, and once they have the information, they’ll steal the gift card funds and never send the item. Always use a credit card, which offers additional protection.
Protect your data. Don't enter credit card information on webpages that aren't secure. Sellers shouldn't need your Social Security number or date of birth.
Report scams immediately. Alert the FTC and your bank. Freeze your credit and your credit cards, and change any passwords that could have been compromised. Stop contact with the scammer and don’t tell them why.

See also:

Special Reports /

7 Tips to avoid 2024 online holiday shopping scams

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