A group of different colored arrows all pointing upward. The rate of customers who actually switched auto carriers increased, as well, from 3.6% in Q4 2023 to 3.9% in Q1 2024. Credit: aohodesign/Adobe Stock

Insurance customers shopped for auto policies at record rates in the first quarter of 2024 after three continuous months of decreased shopping to end 2023, according to the latest J.D. Power LIST Report.

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Brittney Meredith-Miller

Brittney Meredith-Miller is assistant editor of PropertyCasualty360.com. She can be reached at [email protected].

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