To uncover the most frequently asked questions about the workers' compensation claims process, Hi Marley reviewed conversations from carrier using its platforms and whittled down the relevant inbound questions to six root causes. Credit: bnenin/Adobe Stock To uncover the most frequently asked questions about the workers' compensation claims process, Hi Marley reviewed conversations from carriers using its platforms and whittled down the relevant inbound questions to six root causes. Credit: bnenin/Adobe Stock

For an injured worker, the workers' compensation claims process can be incredibly confusing and filled with unfamiliar processes. This is in addition to the physical and mental strain of recovery.

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Steve Hallo

Steve Hallo is managing editor of PropertyCasualty360.com. He can be reached at [email protected]