Businessman working on laptop bad news panic The need for crisis communications and management isn’t limited to the specialty sector for things like construction defects or accidents, situations arising at hospitality locations and the myriad of problems that arise in senior living facilities. It also exists for unique risk such as cybersecurity, high-profile persons, global terrorism and political violence. Credit: Valery Kachaev/studiostoks/Adobe Stock

At long last, legal departments and law firms are becoming aware of crisis communications and litigation public relations services in relevant insurance policies tied to legal matters. The reason for the delay? There are a number of possibilities, including: lack of clarity whether legal departments or firms are responsible for such activities, how to source and utilize such services in connection with legal counsel or bias against speaking to the press.

Simultaneously, in recent years, the world’s most reputable and fastest-growing insurers are increasingly reviewing crisis communications and public relations recommendations as part of their overall coverage as another means to reduce overall risk — and rely less on legal counsel. Even if they don’t have riders, endorsements or specific crisis policies, insurers are still providing guidance and encourage the use of such services.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including and

Already have an account?


© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.


Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including, and
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2024 ALM Global, LLC. All Rights Reserved.