With more data and new AI-driven options in automated communications, carriers can have two-way dialogues with policyholders, making sure they understand their benefits, highlight their value and better manage expectations. Credit: chartphoto/Adobe Stock With more data and new AI-driven options in automated communications, carriers can have two-way dialogues with policyholders, making sure they understand their benefits, highlight their value and better manage expectations. Credit: chartphoto/Adobe Stock

Rising property & casualty insurance premiums are causing many consumers and carriers to feel pessimistic about the future. According to Policygenius research, average national home insurance premiums are approximately 35% higher now than they were just two years ago, driven largely by increased exposure in states that are vulnerable to hazards like hurricanes, tornados and wildfires.

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