The designation “represents a benchmark for an insurance professional’s commitment to customer service and their client relationships,” according to The National Alliance for Insurance Education & Research. Credit: undrey/Adobe Stock The designation “represents a benchmark for an insurance professional’s commitment to customer service and their client relationships,” according to The National Alliance for Insurance Education & Research. Credit: undrey/Adobe Stock

Editor’s note: This column is part of PropertyCasualty360’s Foundations of P&C Insurance series, which aims to bring new insurance professionals up to speed, while keeping industry veterans sharp. On Fridays, PC360 will offer up fresh content covering the nitty-gritty details of P&C insurance, tips for professional development, articles looking at the industry’s more niche concepts, and the history of certain lines and programs.

The certified insurance service representative (CISR) designation instills in its holders technical information for a range of coverage options, and teaches best practices for account management and customer service, according to The National Alliance for Insurance Education & Research, which reported there are some 28,200 CISR holders nationwide.

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Steve Hallo

Steve Hallo is managing editor of PropertyCasualty360.com. He can be reached at [email protected].  

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