A group of volunteers stacking boxes.  While the industry is in a strong financial position, we are not immune to the challenges insureds are experiencing. Photo: Gorodenkoff/Adobe Stock

You see a great deal over three decades of working in an industry. The insurance industry is in a radically different place today than we were when I first started. New technology, increased collaboration and greater opportunity are just some of the ways we have grown together. One factor that has not changed, and will not change, is our dedication to those in need.

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