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The Fourth Industrial Revolution centered on bringing together technology to improve processes and automate systems. The next one will focus on how humans and technology work together to become more efficient. Credit: wladimir1804/Adobe StockWhether you are a risk manager, physician, attorney, claims manager, payer, or service provider, the evolution of technology modernization in workers’ compensation affects everyone. Now is the time to invest in technology tools, data science and other tech specialists to drive your business forward, avoid repetitive duplicative tasks and allow your experts to focus their attention on meaningful work.
The latest “Out Front Ideas with Kimberly and Mark” webinar included expert guests discussing what is happening now and what they envision for the future, including digital solutions that expedite policy verification, eligibility, claims intake and reporting, document validation, rules-based decisions, and automation of straightforward, low-dollar claims. Our guests included:
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If you focus on solving concrete business problems, your A.I. can dramatically transform customer experience.
Roger Spears of Schneider Downs, discusses how businesses can perform a check-up of their cybersecurity practices and limit their vulnerability to online threats.
Subrogation is often explained as 'stepping into the shoes of another,' and is a way insurers can recover losses in some cases.
Playbook
Sponsored by One Inc
Evaluating Payment Providers: A Playbook for Success in the Insurance Industry
This report discusses the key components insurance carriers need to assess when selecting a digital payments provider and the ways in which leading technology can benefit insurers and their insureds. Ensure your competitive advantage in 2024 with an enhanced digital payments strategy.
eBook
Sponsored by TransUnion
The State of Customer Outreach: Top Ten Findings for Insurance
Download this eBook and learn about challenges, goals and strategies for improving customer experience, revenue growth and operational efficiency. Discover the importance of integrating voice and digital channels, addressing low answer rates and leveraging technology for better customer contact. The study provides insights into insurers' priorities, key challenges and the role of technology solutions in achieving success.
eBook
Sponsored by OneShield
Commercial Property Preparedness: Bracing for Changing Risks
Commercial insurers have faced many challenges in 2023 due to a record number of billion-dollar weather events, inflation and a tightening reinsurance market. The increasing focus on individual risk levels in the reinsurance market requires insurers to embrace new technology, data, and tools to improve loss ratios and customer satisfaction. This eBook explores solutions to navigate these challenges and enhance risk management capabilities.
Copyright © 2023 ALM Global, LLC. All Rights Reserved.
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InsurTech Center
