The establishment of a clear learning path can encourage new colleagues to acquire the necessary knowledge and skills needed for their jobs. The establishment of a clear learning path can encourage new colleagues to acquire the necessary knowledge and skills needed for their jobs. (Photo: Shutterstock)

Editor’s Note: This is the second article in a multiple-part series on attracting, retaining and building into the next generation of insurance professionals.

Insurance claims is a dynamic and fast-paced field that requires professionals to possess a wide range of skills and competencies. While academic institutions provide a foundation of knowledge, there are certain skill gaps that schools have failed to adequately address, hindering the readiness of new entrants.

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