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Artificial intelligence offers the insurance industry exciting new services and solutions. The burgeoning technology also carries new risks.

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New AI-driven technology helps brokers overcome inefficiencies

Here's what insurance organizations need to consider when adopting new tech to improve business processes.

By Sivan Iram | May 25, 2023 at 09:00 AM
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The right technology offers one system that can automate manual processes, provide greater efficiency and productivity and enable team collaboration so brokers can overcome barriers to success and focus on building stronger relationships with carriers and customers. (Lagunov/Adobe Stock) The right technology offers one system that can automate manual processes, provide greater efficiency and productivity and enable team collaboration so brokers can overcome barriers to success and focus on building stronger relationships with carriers and customers. (Lagunov/Adobe Stock)

Insurance brokers catching wind of the newest technology trends around automation and artificial intelligence (AI) may see new digitalized insurance platforms as a threat. But they should recognize the opportunity of this new technology to power a new generation of tools that will not replace brokers but instead will support them in taking their business to the next level.

See also: How one insurance exec learned to stop worrying and love AI

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