A robotic hand selects a blue cube with the outline of a person out of a row of similar cubes. Workers see remote roles as bringing a glimmer of hope to what a balanced work-life could look like; while underwriting leaders say remote positions and work opportunities are the most common request made by new underwriting hires. (Credit: Alexander Limbach/Shutterstock.com)

The insurance industry, known as one of the oldest and most traditional industries for a younger generation of workers, is under pressure to transform. Following “the great resignation,” insurance companies are faced with even greater talent challenges than what they were experiencing before the COVID-19 pandemic.

You see, this manifested in the tug-of-war brewing between bosses and employees around in-office work. In a post-pandemic environment, across insurance and many other industries, we continue to see workers walk away from traditional in-person jobs in hopes of securing work-from-home positions that lean toward a more flexible work environment.

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