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Analysis

Avoiding waiver in first-party insurance investigations

Sloppy investigations, premature denials and failure to act in a timely manner can result in waiver and hamper the insurer’s rights.

By Alex Mikhalevsky and Brittney Sizemore | February 01, 2023 at 12:18 AM
Waiver involves intentionally relinquishing a recognized right and generally falls into two categories: policy and coverage defenses. Waiver involves intentionally relinquishing a recognized right and generally falls into two categories: policy and coverage defenses. (Photo: Sohel Parvez Haque/Shutterstock.com)

When investigating and adjusting a first-party insurance claim in Georgia, the policy provides several tools by which an insurer can obtain the information necessary to evaluate the merits of a claim and determine coverage for a loss. However, sloppy investigations, premature denials and failure to act in a timely manner can result in waiver and hamper the insurer’s rights.

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