"Consumers are in need of an easier way to both understand and navigate an often complex insurance process, so they ultimately secure the right coverage at the best price," said Brian Pattillo, vice president at Goosehead Insurance. (Credit: Credit: Andrey_Popov/Shutterstock.com) “Consumers are in need of an easier way to both understand and navigate an often complex insurance process, so they ultimately secure the right coverage at the best price,” said Brian Pattillo, vice president at Goosehead Insurance. (Credit: Credit: Andrey_Popov/Shutterstock.com)

Confusion about what is and isn’t covered by home insurance continues among policyholders, according to Goosehead Insurance, Inc., which found that 45% of U.S. policyholders have had a claim denied because they didn’t have proper coverage.

Further, 65% of policyholders said they “have no idea what my home insurance fully covers,” Goosehead’s survey of 2,000 American homeowners found.

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Steve Hallo

Steve Hallo is managing editor of PropertyCasualty360.com. He can be reached at [email protected].  

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