A judge's hands are shown using a laptop. A gavel sits nearby. Law firms and carriers can leverage software to set up processes that aggregate and organize data for clearer insights that aid in decision-making for reduced risks and costs. (Credit: andranik123/Adobe Stock)

The wave of pandemic-related backlogged and emerging claims cases is beginning to crest, and it’s about to wash over a landscape of potential verdicts driven by social inflation delivered by a rapidly digitizing courts system. Insurance defense firms are feeling the effects already. As they brace for this next phase of claims litigation, firms will need to practice a new form of data-driven transparency with the carriers they serve.

Increased transparency can help mitigate legal risks, reduce litigation costs and enable insurance defense firms and carriers to navigate this shifting terrain in a collaborative, efficient way. But first, they will have to clear the fog by embracing new innovations and processes that leverage data to enable coordinated efforts.

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