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Keynote speaker Wema Hoover discusses DEI initiatives on stage. Keynoter Wema Hoover shared that everyone sees the world through their own lens based on their experiences and frame of reference. (Photo: P. Harman, PropertyCasualty360.com)

With a backdrop of the Inner Harbor and Oriole Park at Camden Yards in Baltimore, Md., the 94th annual IASA Xchange conference kicked off with an opening keynote focused on the impact of strong diversity, equity and inclusion programs for businesses.

Following a performance by the students of the Baltimore-based Cardinal Shehan Choir, Wema Hoover, an executive coach and culture creator for companies such as Google and Pfizer, discussed how reframing DEI can make a difference for businesses and their future.

Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]

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