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Data has become the heart of insurance. (Image: Thitichaya/Adobe Stock) Data has become the heart of insurance. (Image: Thitichaya/Adobe Stock)

These days, we all count on instant access to information. In the insurance business, that means instant access to data. It’s something that many people in business take for granted. We can find almost anything simply by typing or asking Google, Siri or Alexa.

The technology powering all of this data is massive. It controls everything. Although there are some perceived downsides, one primary benefit is that data is the key to greater knowledge and increased productivity.

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