As 2022 continues to unfold, auto insurers could be facing another year of vehicle and insurance shopping volatility as well as increasing claims severity. This is according to LexisNexis Risk Solutions, which reported the auto insurance industry is in a critical phase.

"While we have seen some traditional patterns re-emerge with respect to miles driven and insurance shopping volumes, we saw another rollercoaster year due to volatile activity in claims severity, insurance switching, more serious traffic violations and vehicle purchasing due to macroeconomic conditions," Adam Pichon vice president and general manager of auto and home insurance at LexisNexis Risk Solutions, said in a release. "Add to that increasing consumer interest in telematics data and an active regulatory and legislative environment, and we are seeing more signs of a revolution in the industry than a rebound."

He added accurate and comprehensive data will allow insurers to price and rate more precisely, resulting in claims being handled more efficiently and a better customer experience.

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Steve Hallo

Steve Hallo is managing editor of He can be reached at [email protected]