Companies with lagging performance may scapegoat virtual workers. Those that experience increased employee turnover may think their virtual workers are the cause, though that may not be so. Some employers are concerned that distant employees are working at multiple jobs; others fear a loss of the company’s culture. . . . Demanding employees return to the office will only further exacerbate turnover rates. (Credit: Photocreo Bednarek/Adobe Stock) Companies with lagging performance may scapegoat virtual workers. Those that experience increased employee turnover may think their virtual workers are the cause, though that may not be so. Some employers are concerned that distant employees are working at multiple jobs; others fear a loss of the company’s culture. . . . Demanding employees return to the office will only further exacerbate turnover rates. (Credit: Photocreo Bednarek/Adobe Stock)

Editor’s Note: This is the second installment of a series looking at Harvard Business Review predictions for challenges business managers will face during the COVID recovery. The first part of the series is available here.

By all accounts, Americans are on a bumpy road to recovery from the COVID-19 pandemic. Along with the tragic loss of lives, COVID disrupted in-person communication and commerce, with lasting effects on how people live, work, and connect.

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